Terms & Conditions
Terms and Conditions
1. Applicability
These terms and conditions apply to all websites owned, operated, and maintained by or on behalf of Complete Dealer Care LLC and its subsidiaries and affiliates in the United States (collectively, "Complete Dealer Care"), including: completedealercare.com and any other Complete Dealer Care websites to which these terms and conditions are linked; and, second, the social media pages and/or accounts that we manage. In these terms and conditions, the "Site" refers to all Complete Dealer Care websites and social media accounts.
2. General Provisions
These Terms, along with the Privacy Policy and any Supplemental Terms, Conditions, or Rules posted to a specific area of this Site (collectively, "Terms"), establish the legally binding terms that govern your use of this Site. By using this website, you agree to all of the terms and conditions outlined in these Terms. If you do not agree to be legally bound by these Terms, you may not use this Site. Please carefully read these Terms.
These Terms are subject to change at any time at our sole discretion, and we reserve the right to alter any information or content on this website without prior notice or obligation. You acknowledge and agree that you are bound by any changes by entering this site. We recommend reviewing these Terms on this page of the Site on a regular basis.
3. Jurisdiction and Governing Law
Complete Dealer Care does not warrant that the information and materials on this website are appropriate for use in locations other than the United States. Jurisdiction and Governing Law You acknowledge and agree that, unless otherwise specified, this website is only intended for use within the United States and will be governed by the laws of the State of Illinois, without regard to principles of conflicts of laws. You are responsible for adhering to all local laws if you use this website from other locations.
4. Disclaimer of Warranties
The information and materials on this website are provided to you "AS IS" and "AS AVAILABLE"—to the fullest extent permitted by applicable law—at your own risk. Although NationWide AutoProtect and all parties involved in creating, producing, or delivering this Site make all reasonable efforts to ensure that all material is correct, accuracy cannot be guaranteed, despite the fact that the Site's specifications, features, illustrations, contract summaries, quotes, and other information are based on current information. To the fullest extent permitted by law, we disclaim any and all warranties, either express or implied, regarding this Site, including but not limited to any implied warranties of title, merchantability, non-infringement, and fitness for a particular purpose, as well as any and all warranties regarding this Site's security, accuracy, completeness, reliability, performance, timeliness, or continued availability. Any guarantees regarding any downtime, delays, or errors in the transmission or delivery of any information, materials, or services through the Site are expressly disclaimed by us to the fullest extent permitted by law. Some of the aforementioned exclusions do not apply if certain jurisdictions prohibit the exclusion of certain warranties.
5. Intellectual Property of Complete Dealer Care
Complete Dealer Care will vigorously defend its intellectual property rights to the fullest extent permitted by law. Trade dress refers to the collection, compilation, and assembly of all images, text, sound, custom graphics, button icons, and the site's overall "look and feel" and distinctiveness. They are either the property of Complete Dealer Care or are used on this site with permission. Our trademark and other intellectual property rights in connection with our name or logo are not waived simply because our name or logo is not present on the Site. It's possible that the Site's other product names, company names, marks, logos, and symbols are trademarks of their respective owners.
Complete Dealer Care owns or licenses the information and services offered on the Site, which are protected by copyrights, trademarks, service marks, patents, trade secrets, and other proprietary rights and laws. You agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, or create derivative works from the Site, information, or services unless specifically permitted by Complete Dealer Care in these Terms or elsewhere. You are permitted to print or download information on products and services from the Site for your own personal, non-commercial home use, subject to maintaining all copyright and other proprietary notices, without giving up any of the preceding rights. Without written permission from NationWide AutoProtect, systematic retrieval of information or services from the Site for the purpose of creating or compiling a collection, compilation, database, or directory is prohibited.
6. General Submissions
You agree not to post or transmit any pornographic, obscene, defamatory, libelous, threatening, unlawful, or other material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or violate any other law or regulation on this site. Complete Dealer Care and all parties involved in creating, producing, or delivering this site may monitor or review transmissions, postings, discussions, or chats; however, Complete Dealer Care and all parties involved in creating, producing, or delivering this site assume no responsibility or liability for the content thereof, including claims for defamation, libel, slander, obscenity, pornography, profanity, or misrepresentation, among other claims. Unless otherwise specified in a specific area of this site or in our Privacy Policy, you acknowledge and agree that any communication or material you transmit to Complete Dealer Care or this site for any reason is subject to review and removal and will not be treated as confidential or proprietary to you. In addition, you acknowledge and agree that Complete Dealer Care may use any ideas, concepts, techniques, procedures, methods, systems, designs, plans, charts, or other materials you transmit to it at any time and for any purpose.
Submissions of photos. You can upload personal photos to certain sections of this website. Your Complete Dealer Care product's visual and textual representation is the general goal of these submissions. We recommend that you include a high-quality picture of your product as well as a precise, pertinent textual description. You are aware that all submitted photos are subject to review and removal, and that not all kinds of photos can be used. A general list of photo restrictions is as follows:
• Photos cannot be sexually suggestive, unnecessarily violent, derogatory of any ethnic, racial, gender, professional, or age group, or contain nudity;• Photos cannot promote alcohol, illegal drugs, tobacco, firearms or weapons (or their use), activities that may appear to be unsafe or dangerous, or a specific political agenda or message;• Photos can't be obscene, hurtful, or promote hate or a hate group;• Photos cannot be used to defame, misrepresent, or make derogatory remarks about Complete Dealer Care, its products, industry, or anyone else;• Without permission, photographs cannot include any personal identification, such as license plate numbers, personal names, e-mail addresses, or street addresses; they also cannot advertise or promote any brand or product other than Complete Dealer Care; or they cannot contain any trademarks, logos, or trade dress owned by others.• Without permission, photographs cannot include copyrighted materials (such as photographs, sculptures, paintings, and other works of art, or images published on or in websites, television, movies, or other media);• Without permission, photographs cannot contain materials that include names, likenesses, photographs, or other identifiers of living or deceased individuals;• Images can't convey messages or images that aren't in line with the goodwill and positive images that Complete Dealer Care wants to spread; • Photos can't show a violation and can't be in violation of any law themselves.
You acknowledge that your photo may, at our discretion, be posted on this Site by submitting it. Before uploading photos to the Site, we reserve the right to monitor or screen them. By submitting a photo, you agree that we are under no obligation to use or publish it.
You warrant and represent, by uploading a picture, that: a) it is your original work, accurately reflects your experience with our product, and depictions are based on your use of our product. b) It has never been published before; ( c) It has not won any awards before; ( d) it does not violate any individual or entity's copyrights, trademarks, privacy, publicity, or intellectual property rights; ( e) You have the permission of the person whose name, image, or voice appears in the picture, if any; f) and that the photo will not violate any third-party rights if it is published in any form, including online; In addition, in case of any claims to the contrary, you agree to indemnify and hold harmless Complete Dealer Care and any parties involved in the creation, production, or delivery of the photo submission.
By submitting a photo, you acknowledge that Complete Dealer Care is free to use the ideas contained in the photo for any purpose or disclose them to anyone on a non-confidential basis with no obligation to you. Additionally, you acknowledge that Complete Dealer Care is not obligated to use the ideas in any way.
You are aware that by uploading a photo, you grant Complete Dealer Care and its representatives an unrestricted worldwide perpetual license to publish and use the image in any way, in any media, and without compensation to you. By accepting your submission, you agree that Complete Dealer Care does not waive any rights to use ideas that are similar to or related to what we have already known, developed by employees of Complete Dealer Care, or obtained from sources other than you.
7. Digital Millennium Copyright Act Notice
Please contact NationWide AutoProtect's designated agent for Digital Millennium Copyright Act notices at: if you believe that any material on this Site, including material provided by users and Complete Dealer Care, violates your copyright.
Complete Dealer Care LLC
ATTN: COMPLIANCE
10000 Lincoln Dr E STE 201
Marlton NJ 08753
Email: sales@completedealercare.com
Phone Number: (800)856-1067
Include the following in your notice:
• Your handwritten or digital signature;• The name of the copyrighted work you claim to have violated, or a list of all copyrighted works, if there are more than one copyrighted work;• An identification of the content that you claim to infringe and its location on the Site;• Your email address, phone number, and address;• A declaration that you are of the opinion that making use of the material in the manner that is being criticized is not permitted by you or the law; Under penalty of perjury, a declaration that the information in your notice is correct.
A statement that, under penalty of perjury, the person submitting the notice is authorized to act on your behalf must also be included in the notice if it is submitted on your behalf by someone else.
8. Limitation of Liability
By accessing, using, implementing, browsing, or downloading any materials, data, text, images, video, or audio from this Site, you agree that, to the fullest extent permitted by applicable law, none of the parties involved in creating, producing, or delivering this Site will be liable for any direct, incidental, consequential, OR indirect damages, or any other losses, costs, or expenses of any kind. This includes but is not limited to anything caused by viruses, bugs, computer system, phone line, hardware, software,
9. Dispute Resolution
The procedures outlined in this paragraph shall be the sole and exclusive means of resolving any controversy, claim, or dispute between the parties, including but not limited to alleged violations of state or federal statutory or common law rights or duties (a "Dispute"). By sending notice requesting arbitration to the other party, either party may initiate binding arbitration of any Dispute if the parties are unable to resolve it through informal means. The aggrieved party must request arbitration within a reasonable amount of time after the Dispute has arisen, but no later than one year from the time they were aware of the controversy, claim, or facts that are the basis of the Dispute. The "Arbitration Rules" of the American Arbitration Association, which govern consumer arbitration, must be followed to initiate and conduct the arbitration. The arbitration will take place in Cook County, Illinois, before a single impartial arbitrator who will be chosen in accordance with the Arbitration Rules. The parties will have the option to appeal the arbitrator's decision to Optional Appellate Arbitration, which will be conducted in accordance with the Arbitration Rules. The arbitrator shall not be authorized to award any party any special, consequential, or indirect damages to the fullest extent permitted by law. The Arbitration Rules will be used to determine fees and costs for arbitration. Regardless of which side prevails, all costs associated with a party's attorneys, experts, witnesses, and other costs will be borne by that party. However, an arbitrator applying applicable law may award a party reimbursement for any or all costs incurred by another party. The arbitrator may not consolidate or join the claims of other individuals or parties who may be in a similar situation, and no disputes may be arbitrated on a class or representative basis. EACH PARTY IRREVOCABLY WAIVES ANY RIGHT IT MAY HAVE TO JOIN CLAIMS OR DISPUTES WITH THE CLAIMS OR DISPUTES OF OTHERS IN THE FORM OF A CLASS ACTION, CLASS ARBITRATION, OR SIMILAR PROCEDURAL DEVICE BY ACCEPTING THESE TERMS; AND DISCLAIMS ANY RIGHT IT MAY HAVE TO PRESENT ITS DISPUTE OR CLAIM IN A COURT OF LAW. Any court with jurisdiction over the dispute may enter a judgment on the arbitrator's (if any) award for the purpose of enforcement.
10. Indemnification
You agree to defend, indemnify, and hold harmless Complete Dealer Care, our subsidiaries, joint ventures, third-party service providers, employees, contractors, agents, officers, and directors from any and all liability, claims, and expenses (including reasonable attorneys' fees) resulting from your violation of these Terms or use of the Site.
11. Links
This website may have links to other websites that are owned and operated by third parties or can be accessed through these links. The inclusion of a link does not imply that Complete Dealer Care endorses or accepts any responsibility for the content on those websites; rather, we provide these links as a convenience. Complete Dealer Care is not in charge of any content, including but not limited to advertising claims, special offers, illustrations, names, or endorsements, or the operation, performance, or availability of any other websites from which this site may be linked. In addition, unless otherwise specified, Complete Dealer Caredoes not imply any approval, association, sponsorship, endorsement, or affiliation with the linked site. Any off-site pages or websites you link to are entirely at your own risk. Before using any other linked site, we recommend that you review any terms of use statement and privacy policy.
12. Telephone Consent
By clicking "Get Quote," I consent electronically to the following: 1) that Complete Dealer Care may use the aforementioned contact information to contact me by phone, text, or email with additional information and offers through an automated dialing system or prerecorded messages (I am aware that consent is not required as a condition of purchase); and (2) to the Terms and Conditions of Complete Dealer Care, which include an arbitration clause. Std. msg. & There may be data rates. The frequency of messages can vary. To get assistance or to unsubscribe, text HELP.
13. Terms and Conditions of the SMS Program
If you sign up for the Complete Dealer Care SMS quote alerts Program (the "Complete Dealer Care Quote Alert Messaging Campaign"), you are also agreeing to the terms and conditions outlined in this section.
Consent
By enrolling in the Program, you give Complete Dealer Care permission to send automated SMS quote alerts to the phone numbers you provided when you signed up. You acknowledge that purchasing goods or services does not require your consent to receive these messages.
CostDescription of the program and costs Supported carriers include: AT&T, Boost, ClearSky, Google Voice, Interop, Metro PCS, Peerless Network, Sprint, T-Mobile®, Truphone Limited, U.S. Cellular, Verizon Wireless, Virgin Mobile, and other significant national and regional carriers are all members of the Associated Carrier Group (ACG). The Program is not under the control of supported carriers, and they are not liable for any issues or claims that may arise from it. The wireless service provider is not responsible for messages that are lost or delayed and does not guarantee that alerts will be delivered.
Frequency of Messages
The frequency of messages can vary.
Carriers Supported
These carriers include: National and regional majors Sprint, Verizon, AT&T, T-Mobile, and othersThe Program is not under the control of supported carriers, and they are not liable for any issues or claims that may arise from it. The wireless service provider is not responsible for messages that are lost or delayed and does not guarantee that alerts will be delivered.
Opt-Out
You can opt out of the program or get help with it by contacting Complete Dealer Care via email at sales@completedealercare.com or by calling (800) 856-1067.
Your Mobile Number & Indemnification
You warrant that you are the account holder for the mobile telephone number you provided and that you are a resident of the United States and at least 18 years old.Complete Dealer Care needs to know right away if your phone number changes at (800) 856-1067. If you fail to promptly notify Complete Dealer Care of a change in your telephone number, you agree to indemnify Complete Dealer Care for any and all claims, costs, and damages resulting from the situation Contact Information Complete Dealer Care llc Last Updated: 8/30/2024