Complete Dealer Care LLC markets and sells vehicle service contracts directly to consumers. Our representatives explain available coverage, answer questions, enroll eligible customers, and collect authorized payments by phone. We are not a vehicle manufacturer, dealership, insurance company, contract administrator, or obligor.
Our Mission
Complete Dealer Care LLC helps consumers evaluate and purchase vehicle service contracts. Our representatives explain available plans, pricing, eligibility, coverage, exclusions, deductibles, waiting periods, and cancellation terms; enroll customers who choose a contract; and collect authorized payment by phone. We are not a vehicle manufacturer, dealership, insurer, contract administrator, or obligor.
Complete Dealer Care LLC is committed to helping consumers understand their vehicle service contract options through clear and accurate information. We connect consumers with independent third-party providers that can explain available plans, coverage, exclusions, eligibility, pricing, and contract terms. Complete Dealer Care LLC is not a warranty provider or insurance company. Coverage and availability vary by provider, vehicle, and location.
How It Works
Why Complete Dealer Care LLC?
Clear Information and Enrollment
Complete Dealer Care LLC helps consumers understand and purchase available vehicle service contracts. Before enrollment, our representatives explain the available plans, pricing, payment options, eligibility requirements, covered components, exclusions, deductibles, waiting periods, cancellation terms, and other important limitations.
If you choose to purchase a contract, Complete Dealer Care LLC will complete your enrollment and collect your authorized payment by phone. We do not charge customers without their express authorization.
Contract Administration and Claims
Your written vehicle service contract identifies the independent administrator or obligor responsible for administering the contract, determining whether repairs qualify for coverage, authorizing covered repairs, and processing claims. Complete Dealer Care LLC is not the contract administrator or claims decision-maker.
No Purchase Obligation
Requesting information or speaking with one of our representatives does not require you to purchase a vehicle service contract. You may ask questions, review the available options, and decide whether a contract is appropriate for your vehicle, needs, and budget.
Review Your Contract Carefully
Before purchasing, review the written contract carefully. The contract contains the complete and controlling terms of coverage, including covered components, exclusions, eligibility requirements, deductibles, waiting periods, maintenance obligations, cancellation provisions, claim procedures, and limitations.
Coverage, pricing, eligibility, benefits, exclusions, and availability vary depending on the selected contract, vehicle year, make, model, mileage, condition, location, and other applicable requirements. Not every vehicle or repair will qualify. Pre-existing conditions, routine maintenance, wear items, and other excluded repairs are not covered unless expressly included in the written contract.
Important Disclosure
Complete Dealer Care LLC sells and enrolls customers in vehicle service contracts and collects authorized payments by phone. Complete Dealer Care LLC is not a vehicle manufacturer, automobile dealership, insurance company, or the administrator or obligor responsible for claims. Vehicle service contracts are separate from any manufacturer’s warranty and are administered according to the terms of the written contract by the administrator or obligor identified in that contract. No coverage or claim approval is guaranteed.
Common Questions
Learn more about vehicle service contracts, including available coverage options, pricing, eligibility requirements, exclusions, deductibles, waiting periods, claims procedures, and cancellation terms. Complete Dealer Care LLC can explain the available plans and help you make an informed decision before purchasing. Coverage and availability vary by contract, vehicle, mileage, condition, and location. Always review the written contract for complete terms, limitations, and exclusions.
HOW DO I CHOOSE A PROVIDER OR PLAN?
Before purchasing a vehicle service contract, carefully compare the available options and review the identity and contact information of the company offering the contract. Consider the total price, payment terms, eligibility requirements, covered components, exclusions, deductibles, waiting periods, maintenance obligations, coverage limits, claims procedures, cancellation rights, and refund terms.
Complete Dealer Care LLC representatives can explain the plans available to you and answer questions before enrollment. Requesting information or receiving a quote does not require you to purchase a contract.
Plan availability, pricing, eligibility, coverage, and benefits vary depending on the selected contract, vehicle year, make, model, mileage, condition, location, and other applicable requirements. Not every vehicle or repair will qualify for coverage.
Before purchasing, carefully review the written vehicle service contract. It identifies the administrator or obligor responsible for contract administration and claim decisions and contains the complete, controlling terms, limitations, and exclusions. No representative can guarantee coverage for a particular repair or approval of a future claim.
IS A VEHICLE SERVICE CONTRACT RIGHT FOR ME?
A vehicle service contract may be worth considering if you want additional protection from certain covered repair costs after your manufacturer’s warranty expires or provides limited coverage. Whether a contract is appropriate depends on your vehicle’s age, mileage, condition, repair history, existing warranty or insurance coverage, how long you plan to keep the vehicle, your budget, and the specific terms and price of the available contract.
Before purchasing, compare the contract’s cost with the protection it provides. Carefully review the covered components, exclusions, deductible, waiting period, maintenance requirements, claim procedures, cancellation terms, and coverage limits. A vehicle service contract does not cover every repair, routine maintenance, or conditions excluded by the written agreement.
Complete Dealer Care LLC representatives can explain the available options and answer your questions, but the decision to purchase is yours. Requesting information or receiving a quote does not create an obligation to enroll.
Coverage, pricing, eligibility, and availability vary based on the selected contract, vehicle, mileage, condition, and location. Please review the complete written contract before purchasing because it contains the controlling terms, limitations, and exclusions. No particular repair, claim approval, or financial savings is guaranteed.
WHAT MAY A VEHICLE SERVICE CONTRACT COVER?
Coverage depends on the specific vehicle service contract selected. Depending on the plan, covered components may include certain parts of the engine, transmission, drivetrain, electrical system, air-conditioning system, steering, suspension, brakes, or other specifically listed mechanical and electrical components. Some contracts may also include benefits such as towing, roadside assistance, rental-car reimbursement, or trip-interruption assistance.
Coverage is subject to all eligibility requirements, deductibles, waiting periods, maintenance obligations, claim procedures, limits, and exclusions stated in the written contract. Routine maintenance, pre-existing conditions, normal wear and tear, cosmetic damage, and components not specifically listed may be excluded. Additional limitations may apply based on the vehicle’s age, mileage, condition, location, and selected plan.
Benefits are not guaranteed for every repair. The contract administrator or obligor identified in the written agreement determines whether a repair qualifies for coverage. Customers should review the complete contract before purchasing because the written contract—not this website summary or a telephone conversation—contains the controlling terms, benefits, exclusions, and limitations.
CAN I CANCEL A VEHICLE SERVICE CONTRACT?
Yes. Cancellation rights, deadlines, procedures, fees, and refund amounts are governed by your written vehicle service contract and applicable law. Refunds may be reduced by permitted cancellation fees, claims paid, time elapsed, or mileage driven, depending on the contract.
To request cancellation, contact Complete Dealer Care LLC or follow the cancellation instructions provided in your contract. Please have your contract number and vehicle information available. We will explain the applicable process and help direct your request to the appropriate contract administrator or obligor when necessary.
Submitting a request for information or receiving a quote does not require you to purchase a vehicle service contract. Before enrolling, customers receive information about available plans, pricing, eligibility, coverage, exclusions, deductibles, waiting periods, and cancellation terms. Complete Dealer Care LLC enrolls customers who choose to purchase a contract and collects authorized payment by phone.
Coverage, pricing, eligibility, cancellation terms, and availability vary based on the selected contract, vehicle, mileage, condition, location, and applicable requirements. Always review your written contract carefully because it contains the complete and controlling terms of your coverage and cancellation rights.
Requesting information from Complete Dealer Care LLC does not require you to purchase a vehicle service contract. Coverage, pricing, eligibility, and availability are determined by the independent provider and vary by vehicle and location.